Legal Documents

1. Eligibility & Ownership

By trading with ISAMAH-J TRADE LIMITED, you confirm that you are the lawful owner of any gift card you submit to us. You must be at least 18 years old or the age of majority in your jurisdiction to use our services.

2. Prohibited Activity

Stolen, fraudulent, or otherwise unlawfully obtained gift cards are strictly prohibited. We do not accept cards that were purchased with stolen payment methods, obtained through phishing, or acquired in any way that violates applicable law.

3. Trade Rates

Gift card trade rates may change at any time without prior notice. The rate confirmed by our team at the time of verification is the rate that will apply to your trade.

4. Verification

All gift cards are verified before payment is issued. Verification may include balance checks, validity checks, and origin review. We reserve the right to request additional information from you to confirm legitimacy.

5. Payment Times

Estimated payout times are provided as a guide only and are not guaranteed. Actual payout times may vary depending on payment method, verification requirements, and third-party processing.

6. Rejection of Trades

We may reject a trade for any of the following reasons, including but not limited to:

• The gift card is invalid or has already been redeemed
• The stated value does not match the actual balance
• The gift card shows signs of suspicious or fraudulent activity
• The gift card was purchased with stolen or unauthorized payment methods
• Information provided by the customer is incomplete or misleading

7. Reporting Fraud

Suspected fraud may be reported to the appropriate law enforcement and regulatory authorities. We cooperate fully with such authorities in the investigation of any fraudulent activity.

8. Liability Limitations

ISAMAH-J TRADE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim related to a trade is limited to the value of the gift card submitted.

1. Information We Collect

When you trade with us or contact us, we may collect the following types of information:

• Your name and contact details, including WhatsApp number and email address
• Gift card details you share with us for verification
• Your IP address and basic device information, such as browser type and operating system
• Message records and trade history with our team

2. How We Use Your Information

We use the information we collect to:

• Process and verify your gift card trades
• Communicate with you about trades, rates, and payouts
• Prevent fraud and protect both us and our customers
• Improve our services and customer experience

3. How We Store & Protect Data

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. Sensitive trade details are stored securely and access is limited to authorized team members only.

4. Third-Party Services

We rely on third-party services to operate our business, including WhatsApp for communication and our hosting provider for website infrastructure. These providers may collect limited information as part of their own services and are governed by their own privacy policies.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of promotional communication by notifying us through WhatsApp or email.

6. Contact for Privacy Concerns

For any privacy-related questions or requests, please contact us at:

1. What Are Cookies

Cookies are small text files that websites place on your device when you visit them. They allow the website to remember your actions and preferences over a period of time, so you don't have to re-enter them every time you visit.

2. Types of Cookies We Use

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us understand how visitors use our website so we can improve it
• Functional cookies: remember your preferences, such as language or region

3. Third-Party Services

Some third-party services we use may also set cookies on your device, including:

• Google Analytics, for anonymous traffic analytics
• Cloudflare, for website security and performance
• Our website hosting provider
• Contact form and chat services, including WhatsApp

4. Managing Cookies

You can manage or disable cookies at any time through your browser settings. Most modern browsers allow you to refuse cookies or alert you when cookies are being sent.

5. Effect of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Some features may not work as intended if cookies are disabled.

1. No Stolen Gift Cards

We do not accept stolen gift cards under any circumstances. Every gift card submitted to ISAMAH-J TRADE LIMITED is screened for signs of theft, fraud, or unauthorized acquisition.

2. Fraudulent Activity Is Prohibited

Any attempt to trade fraudulent, counterfeit, or unauthorized gift cards is strictly prohibited and may result in immediate termination of services and reporting to the authorities.

3. Additional Verification

Suspicious trades may require additional verification before processing. This may include requesting identification, proof of purchase, or other documentation to confirm the legitimacy of the gift card.

4. Right to Refuse Transactions

ISAMAH-J TRADE LIMITED reserves the right to refuse any transaction at its sole discretion, without prior notice and without obligation to provide a reason.

5. Reporting to Authorities

Where we identify or suspect fraudulent activity, we may report the matter to the appropriate law enforcement and regulatory authorities and cooperate fully with any investigation.

6. Commitment to Trust

We are committed to building long-term trust with legitimate customers. Our fraud prevention measures exist to protect both us and the honest customers who trade with us every day.

1. Rates May Change

Gift card trade rates may change without notice. The rate quoted at the time of verification is the rate that will apply, and we are not bound by rates quoted in earlier conversations.

2. Processing Times May Vary

While we strive to process trades quickly, actual processing times may vary based on verification requirements, payment method, and third-party processing.

3. Technical Issues

Occasional technical issues with our systems, payment providers, or third-party services may delay payouts. We are not liable for delays caused by factors outside of our direct control.

4. Information Provided "As-Is"

All information on this website is provided on an "as-is" basis without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or timeliness of the information.

5. No Warranties or Guarantees

To the fullest extent permitted by law, ISAMAH-J TRADE LIMITED disclaims all warranties and guarantees regarding our services and the information provided on this website.

6. User Responsibility

You assume full responsibility for the gift cards you trade, including their origin, legitimacy, and value. You are responsible for ensuring that any card you submit complies with our Terms & Conditions and applicable law.